Terms & Conditions

Welcome to Dronagiri Herbal. These Terms & Conditions ("Terms") govern your use of the website dronagiriherbal.in ("Website") and the purchase of products from us. By accessing this Website or placing an order, you agree to these Terms.

About Us

Dronagiri Herbal is a proprietorship business owned and operated by Sarita Modha, based in Ahmedabad, Gujarat, India.

• Registered Office: Ahmedabad, Gujarat, India
• Email: store@dronagiriherbal.in
• Phone: +91 94290 29840
• UDYAM Registration: UDYAM-GJ-01-0019327
• KVIC Registration: S0/GJ/KVIC/22/2022
• GST Number: 24AQDPM2479C2Z1

Eligibility

By using this Website, you confirm that you are at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872. If you are under 18, you may use the Website only with the involvement of a parent or guardian.

Products

• All products sold are herbal/Ayurvedic cosmetic preparations for external use on hair and skin, unless otherwise stated.
• Product descriptions, benefits, and ingredient lists are provided in good faith. Results may vary from person to person.
• Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.
• We recommend a patch test before first use. Discontinue use if irritation occurs.
• Product images are for representation. Natural products may show minor variations in colour, texture, or aroma between batches — this is normal for handmade herbal products.

Pricing & Payment

• All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
• We accept payment via Razorpay (UPI, debit/credit cards, net banking) and Cash on Delivery (COD) where available.
• We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time you place the order.
• In the rare event of a pricing error, we reserve the right to cancel the order and refund any amount paid.

Orders

• Placing an order constitutes an offer to purchase. We confirm the order by sending you a confirmation message — at which point a contract is formed.
• We reserve the right to refuse or cancel any order, including for reasons of stock unavailability, suspected fraud, or pricing errors.
• You are responsible for providing accurate delivery and contact details. We are not liable for failed delivery due to incorrect information.

Account & Guest Checkout

• You may shop as a guest or create an account. Account creation is optional.
• If you create an account, you are responsible for maintaining the confidentiality of your login and for all activity under your account.
• You verify your identity using a phone-based OTP (One Time Password).

Intellectual Property

All content on this Website — including the Dronagiri Herbal name, logo (a registered trademark ®), product names, text, images, and design — is the property of Dronagiri Herbal and is protected under Indian intellectual property law. You may not copy, reproduce, or use any content without our written permission.

Limitation of Liability

• Our products are for external cosmetic use. We are not liable for misuse, allergic reactions where a patch test was not performed, or use contrary to the instructions provided.
• To the maximum extent permitted by law, our total liability for any claim relating to a product shall not exceed the amount you paid for that product.
• We are not liable for any indirect, incidental, or consequential damages.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

Changes to Terms

We may update these Terms from time to time. The current version is always available on this Website. Continued use after changes constitutes acceptance.

Contact

For any questions about these Terms, contact us at store@dronagiriherbal.in or +91 94290 29840.